Analíticas de recursos humanos para la gestión del cambio y de la felicidad

Contenido principal del artículo

Arturo-Julián Abellán-Sevilla
Marta Ortiz-de-Urbina-Criado
Eva-María Mora-Valentín

Resumen

n el entorno empresarial actual, las organizaciones están en constante proceso de cambio y tienen que ser flexibles e innovadoras,cuidando el bienestar de sus trabajadores. Acontecimientos como la pandemia han puesto de manifiesto la necesidad de considerar nuevas pers-pectivas para abordar la gestión de los recursos humanos. Las analíticas de recursos humanos (ARH) son herramientas que ayudan a entender yaplicar mejores políticas en este ámbito. Sin embargo, muchas de las revisiones de la literatura sobre ARH solo analizan lo publicado hasta 2021 y,además, para la identificación de las temáticas estudiadas no suelen considerar diferentes periodos temporales, que ayudarían a entender mejorla evolución de las temáticas. Por ello, el objetivo de este trabajo es presentar una imagen estructurada y por periodos de los principales temasestudiados sobre ARH y proponer otros nuevos para la investigación futura. Los resultados obtenidos se han agrupado en las siguientes categoríastemáticas: contexto, aspectos internos, herramientas, aplicaciones y efectos. A partir de estos resultados, se han identificado dos temas novedosos:la gestión del cambio y la gestión de la felicidad, y se han propuesto dos modelos teóricos para la adopción de ARH, uno de toma de decisiones yotro sobre cambio organizativo. Estos modelos pueden servir como punto de partida para futuras investigaciones y tienen una aplicación directacomo herramienta de ayuda en la toma de decisiones en las empresas.

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